Yap Sow Wan (Lynn)

Yap Sow Wan (Lynn) has a Masters degree in Education, Training and Development from the University of Sheffield, United Kingdom. She is formerly the Head of the transformation, organization and methods department at a financial services organization. She has held management positions in two multinational companies and a local conglomerate.

Lynn’s experience includes: Business Process Reengineering and Transformation; Recruitment of Talents; Talent Retention; Change Management; Training and Development; Instructional Design; Employee Engagement; Transition Management; Leadership Development; Code of Ethics; and Organizational Culture Transformation. The implementation of the business process transformation projects generally improves by more than 25% on average.

Lynn has led the group human resources division of an organization with staff strength of 3000 employees, restructured from five legal entities or subsidiaries into major business units and customer segments.

At Motorola University Asia Pacific, Lynn co-designed and developed the Asia Pacific leadership development program and process known as ‘Asian Impact for Motorola’ – targeted at senior management (Director Level). She was a certified Master Trainer for the Motorola Instructor/Facilitation skills, Instructional Design, Administrative Cycle Time Reduction, Presentation Skills, Performance Management, Interaction Management Skills, Interviewing Techniques and On-Job-Training Techniques. In 1993 and 1995, she received the Motorola University President’s Awards. In addition, she was trained and certified on instructional design skills (based on the Florida State University design model) held in Singapore, in 1993.